Terms of Service

1. Company

Upgrade Web Dev LLC is a digital agency based in Riverside, CA. Contact us at hello@upgradewebdevelopment.com.

2. Services

We provide website development, automation systems, CRM integration, marketing support, and AI-powered patient acquisition systems for dental and local service-based practices. Service scope, deliverables, and timelines may be set out in a separate proposal or agreement.

3. Acceptable Use

You agree not to use our services to:

• Violate applicable laws or regulations.
• Send unlawful, harmful, or misleading communications.
• Attempt to access systems without authorization.
• Interfere with service performance or security.

4. Client Responsibilities

You are responsible for providing accurate information, reviewing deliverables, maintaining your own accounts and credentials, and ensuring your use of our services complies with all applicable laws, including messaging and consent requirements.

5. Messaging

If our work includes SMS, email, or automated outreach, you are responsible for obtaining and maintaining any necessary consents, disclosures, and opt-out mechanisms required for your business.

6. Intellectual Property

Unless otherwise agreed in writing, we retain ownership of our pre-existing materials, processes, frameworks, and tools. Finalized deliverables become subject to the terms of the applicable project agreement or invoice.

7. Disclaimers

Our services are provided on an "as is" and "as available" basis to the extent permitted by law. We do not guarantee specific business outcomes, rankings, revenue, or conversion results.

8. Limitation of Liability

To the maximum extent permitted by law, Upgrade Web Dev LLC will not be liable for indirect, incidental, consequential, or special damages arising from your use of our services.

9. Termination

We may suspend or terminate access to our services if you breach these Terms, misuse the services, or if continued access would create operational, legal, or security risk.

10. Changes

We may update these Terms from time to time. Continued use of our services after changes take effect means you accept the revised Terms.

11. Contact

Upgrade Web Dev LLC
Riverside, CA
hello@upgradewebdevelopment.com